Privacy policy

Last updated: May 20, 2026

Ester Bijoux Ireland operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ester Bijoux Ireland is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with our Services:

Contact Details: Including your name, billing address, shipping address, phone number, and email address.
Financial Information: Including credit card, debit card, transaction details, form of payment, and payment confirmation details.
Account Information: Including your username, password, security questions, and settings preferences.
Transaction Information: Including items you view, add to your cart, wishlist, or purchase, return, exchange, or cancel.
Communications: Any information you include when sending a customer support inquiry or communicating with us.
Device & Usage Information: Information about your device, browser, network connection, IP address, and how you navigate the Services.

2. Personal Information Sources

We collect personal information from the following sources:

Directly from you: When you place an order, create an account, or contact us.
Automatically through the Services: Via cookies and similar tracking technologies when you browse our website.
From our service providers: Such as Shopify and payment gateways (including Revolut) acting on our behalf.

3. How We Use Your Personal Information

We use your personal information for legitimate business purposes, including:

Providing the Services: Processing payments, fulfilling orders, arranging shipping, managing your account, and facilitating returns.
Marketing and Advertising: Sending promotional updates or showing targeted online ads based on your interests.
Security and Fraud Prevention: Authenticating accounts, securing our payment gateways, and detecting malicious or illegal activity.
Customer Support: Responding to inquiries and managing our business relationship with you.
Legal Compliance: Complying with applicable laws, tax obligations, and valid legal requests.

4. How We Disclose Personal Information

We may share your personal information with trusted third parties in the following scenarios:

With Shopify and Core Vendors: Who assist with IT management, payment processing, analytics, and shipping/fulfillment.
With Business Partners: For marketing and personalized advertising purposes.
By Your Consent: When you direct us to share details (e.g., passing your address to An Post for delivery).
For Legal Reasons: To defend our rights, enforce policies, or comply with legal requirements.

5. Relationship with Shopify

Our store is hosted on Shopify Inc. They process your personal information to provide and protect our e-commerce infrastructure. Data may be transferred and stored outside your home country. For full details on how Shopify manages data, you can review the Shopify Consumer Privacy Policy.

6. Third-Party Links & Children's Data

Links: We are not responsible for the privacy practices of external websites linked on our store. Please check their individual policies.
Children's Data: Our Services are not targeted at children. We do not knowingly collect personal information from individuals under the age of majority.

7. Security and Data Retention

We employ industry-standard measures to safeguard your details, though no transmission over the internet is 100% secure. We retain your data only as long as necessary to fulfill orders, maintain your account, or comply with Irish financial and legal tracking obligations.

8. Your Rights (EEA & UK Residents)

If you reside within the European Economic Area (EEA), you hold the following rights under the GDPR:

Right to Access, Correct, or Delete your stored personal data.
Right to Portability (requesting a copy of your data).
Right to Object to or restrict certain data processing.
Right to Withdraw Consent at any time for marketing communications.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC).

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be updated with a new "Last Updated" date at the top of this page.

10. Contact Us

For the purpose of applicable data protection laws, Ester Bijoux Ireland is the data controller of your personal information. If you have any questions or wish to exercise your data rights, please contact us at: